Terms of Service

1. Acceptance of Terms

By accessing and using the XTX AI Solutions website and services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

2. Description of Services

XTX AI Solutions provides software development, AI solutions, cloud services, and analytics for small businesses. Our services include:

• Custom software development
• AI and machine learning solutions
• Cloud services and migration
• Analytics services
• IT consulting and project management

3. Use of Website

3.1 Permitted Use

You may use our website for lawful purposes only. You agree not to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Transmit any harmful or malicious code
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the website or services
• Use automated systems to access the website without permission

3.2 Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of XTX AI Solutions or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

4. Service Agreements

When you engage our services, a separate service agreement will be executed that outlines:

• Scope of work and deliverables
• Timeline and milestones
• Pricing and payment terms
• Intellectual property rights
• Confidentiality obligations
• Warranties and limitations

The terms of the service agreement will govern the specific engagement and may supersede certain provisions of these Terms of Service.

5. User Accounts and Information

If you create an account or submit information through our website, you agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Be responsible for all activities under your account

6. Payment Terms

Payment terms will be specified in your service agreement. Generally:

• Payment is due according to the agreed schedule
• Late payments may incur interest charges
• We reserve the right to suspend services for non-payment
• All fees are non-refundable unless otherwise specified

7. Warranties and Disclaimers

7.1 Service Warranties

We warrant that our services will be performed in a professional and workmanlike manner. However, we do not guarantee:

• Uninterrupted or error-free operation
• Specific business outcomes or results
• Compatibility with all third-party systems

7.2 Website Disclaimer

This website is provided "as is" without warranties of any kind, either express or implied. We do not warrant that the website will be available, secure, or free from errors or viruses.

8. Limitation of Liability

To the maximum extent permitted by law, XTX AI Solutions shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Damages exceeding the amount paid for our services

This limitation does not apply to liability that cannot be excluded by law, such as for death or personal injury caused by negligence.

9. Confidentiality

Both parties agree to maintain the confidentiality of proprietary information shared during the course of our engagement. This obligation survives termination of the service agreement.

10. Termination

Either party may terminate a service agreement:

• In accordance with the terms specified in the service agreement
• For material breach that remains uncured after notice
• Immediately for breach of confidentiality or intellectual property rights

Upon termination, you remain responsible for payment of services rendered up to the termination date.

11. Indemnification

You agree to indemnify and hold XTX AI Solutions harmless from any claims, damages, or expenses arising from your use of our services, violation of these terms, or infringement of any rights of another party.

12. GDPR Compliance

For users located in the European Economic Area (EEA) and the United Kingdom, we process personal data in accordance with the General Data Protection Regulation (GDPR) and the UK GDPR.

Our collection, use, and protection of your personal data are described in our Privacy Policy. By using our website and services, you acknowledge that we process your data on the following lawful bases where applicable: consent, contract performance, legal obligation, or our legitimate interests.

You have the right to access, rectify, erase, restrict processing, data portability, and to object to processing. You also have the right to lodge a complaint with a supervisory authority. For details and to exercise your rights, see our Privacy Policy or contact us at privacy@xtxaisolutions.com.

13. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on this page. Your continued use of our website or services after changes are posted constitutes acceptance of the modified terms.

15. Severability

If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

16. Contact Information

If you have any questions about these Terms of Service, please contact us at:

XTX AI Solutions
Email: legal@xtxaisolutions.com
Phone: +44 7387 746588